terms and conditions

Anyone who enters the cat café does so on their own responsibility and risk, taking into account that cats are present in the cat cafe.

 

The entrance can be dangerous for allergic people and children.

 

Children under 18 must be accompanied by at least one adult for every two children. 

 

The accompanying adult is fully responsible for the behaviour of the minors. Children are allowed to move within the cat café space but always under adult supervision.

 

Unpleasant noise for the the cats' ears is not tolerated.

 

Reservations will be held 15 minutes after the reserved time. After this time, they will be cancelled.

 

It is totally prohibited to enter the club with cats or any other animal.

 

Aggression towards cats will not be tolerated. Avoid aggressive and/or hand games with cats. 

 

Cats may not be held in the arms under any circumstances.

 

Respect the character of each cat. We provide you with their records so that you can get to know them and you can also ask the staff on the premises. 

 

Cats are not allowed to be fed anything other than the food available to them.

 

Please do not disturb them if they are sleeping. If you want to pet them, ask the staff first.

 

Be careful when opening and closing doors.

 

If you want to take pictures or videos of them, do not use the camera flash, it is very annoying for their eyes.

 

In case of any accident (scratch, bite) contact the staff immediately.

 

If you see (or smell) something you don't like, let the staff know. If you tell us, we can arrange it and make your stay at the club as pleasant as possible.

 

Thank you for your understanding and cooperation!

With love, human staff and cat staff

These rules exist in order for both you and our cats to enjoy your visit. If you do not comply with these rules, the staff may invite you to leave the premises, therefore please read them carefully and feel free to ask us any questions you may have: